Privacy Policy

Effective Date: 25/04/2025
Store Name: The Lens Collection
Website: www.thelenscollection.com

At The Lens Collection, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of personal information when you use our website:

Name, email address, phone number, and shipping address
Billing and payment details (processed through secure third-party gateways)
Browsing behavior, IP address, and device information
Order history and customer support interactions

2. How We Use Your Information

Your data is used to:

Process and deliver your orders
Communicate with you about your order status or support inquiries
Improve our website functionality and user experience
Send promotional offers or updates (only with your consent)
Prevent fraudulent activities and ensure website security

3. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your browsing experience. These help us:

Remember your preferences
Analyze website traffic and performance
Deliver personalized content and promotions

You can disable cookies in your browser settings, though some website features may not function properly without them.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share information only with:

Trusted service providers (e.g., shipping partners, payment processors)
Legal authorities, if required by law
Analytics or marketing tools for internal use only

All partners comply with strict data protection standards.

5. Data Security

We implement industry-standard security measures to protect your information. This includes SSL encryption, secure payment gateways, and restricted database access.

6. Your Rights

You have the right to:

Access and review the personal data we hold
Request corrections or updates
Opt out of promotional emails at any time
Request deletion of your data, where applicable

7. Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices and encourage you to read their policies before submitting any data.