Welcome to The Lens Collection!
Please read these Terms and Conditions carefully before using our website. By accessing or purchasing from our site, you agree to the following terms:
1. General Information
This website is operated by The lens Collection. Throughout the site, the terms “we”, “us” and “our” refer to The Lens Collection. By visiting our site or purchasing something from us, you agree to be bound by the terms below.
2. Product Information
We strive to ensure that all product details, images, and prices are accurate. However, minor variations may occur, and we reserve the right to modify product offerings without prior notice.
3. Medical Disclaimer
Our contact lenses and accessories are not a substitute for medical advice. Please consult an eye care professional before using any lenses, especially for corrective or medical purposes. We are not liable for any misuse or complications resulting from improper use of our products.
4. Order Acceptance
Orders placed on our website are subject to availability and confirmation of the order price. We reserve the right to cancel or refuse any order at our sole discretion.
5. Pricing & Payments
All prices listed are in PKR and are subject to change without notice. We accept multiple payment methods and ensure secure transactions via trusted payment gateways.
6. Shipping & Delivery
We aim to process and dispatch all orders within 3 business days. Delivery times may vary based on your location and courier service. Delays are not our responsibility once the item is dispatched.
7. Returns & Refunds
We accept returns only for unused, unopened items within 7 days of delivery. For hygiene and safety reasons, opened lenses or used accessories cannot be returned. Please refer to our full Return Policy for details.
8. Privacy Policy
Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your data and do not share it with third parties without consent. Please refer to our full Privacy Policy for details.
9. Limitation of Liability
We shall not be liable for any direct, indirect, or consequential loss arising from the use or misuse of products purchased from our store.
10. Changes to Terms
We reserve the right to update or modify these terms at any time. Changes will be posted on this page and take effect immediately upon publishing.
11. Contact Information
If you have any questions about these Terms & Conditions, please contact us at:
📧 muhammadsohaibshahid51@gmail.com
📞 +92 3114584111
